Submitted on 12 November 2020

Compendium of CVC Guidelines for Public Procurement


1.1 Public Procurement can be defined as the procurement of goods, works and services by  Govt. Ministries, Departments, Agencies, Statutory Corporations and Public Sector Undertakings in the Centre,States, Municipal Corporations and other local bodies and by Private  Sector Undertakings providing public services.


1.2 Public procurement is like an extension of  personal procurement characterised by two key words i.e. transparency and fairness. When we take up any construction work for ourselves or make personal purchases or hire  any services, we always try to ensure that we get  value for money, good quality and timely delivery. In case of public procurement we have to go a little further i.e. ensure that procurement is done in a transparent, fair, and equitable manner.


1.3 The canon of Public Procurement is to procure work, material, services of the specified quality within the specified time at the most competitive prices in a fair, just and transparent manner.


1.4 In brief, the watchwords in this context are

  • Transparency
  • Fairness
  • Value for money
  • Quality
  • Time


1.5 Adhering to the canons of public procurement is in fact a tight rope walk involving  balance between transparent and fair action on one side and achieving timely delivery of quality goods at competitive rates on the other side. It is indeed more demanding to perform with the implementation of the Right to Information Act 2005,by  which all actions and decisions are open for scrutiny by public at large.


1.6 During Intensive Examinations of public procurements done by central public authorities, the CTEO, under CVO have observed a number of irregularities indicating that canons of public procurements have not been adhered to. Some of the irregularities are common in nature which can be easily avoided by being alert and vigilant through out  the process. Towards Preventive Vigilance, the Central Vigilance Commission has been issuing guidelines/instructions from time to time.


 1.7 CTEO, CVC has  published various instructions, guidelines, circulars and booklets enumerating various irregularities observed during  intensive technical examinations. All these circulars and publications are available on the CVC Web Site (  


These instructions / guidelines have been compiled in to some categories  given below which can be downloaded.           

2. SPECIFICATIONS- Download- 92 KB
6. RECEIPT OF TENDERS- Download- 118 KB
10. ADVANCE PAYMENT- Download- 116 KB
16. IT PROCUREMENT- Download- 154 KB
17. MISCELLANEOUS- Download- 282 KB
18. REPORTS/RETURNS- Download- 114 KB

Citizen Empowerment To Report Corruption

            On the International Anti-Corruption Day, observed world over on 9th December 2010, the CVC launched Project VIGEYE aimed at providing an interface for citizens with CVC to lodge complaints / disclosure regarding corruption. It is a platform through which information on bribery and corruption flows freely from our common public, including whistleblowers and government agencies, to the CVC, making it possible to achieve a quantum jump in the image of nation fighting corruption. Citizens are encouraged to stand up against corruption by becoming a VIGEYE.

Who are VIGEYEs

            VIGEYE refers to a person who is a public spirited citizen, a volunteer and one who comes forward to help the CVC by reporting corruption and fighting it. VIGEYE volunteers can file complaints and grievances relating to corruption with supporting evidence to CVC. One has to register first, before filing a complaint.

How to register as a VIGEYE

            A Vigilant citizen can be a VIGEYE by registering either through web or through mobile. For registering through web, please visit CVC website ( or or and click the relevant link of VIGEYE and fill the online registration form by providing details such as name, email and phone number etc. For mobile registration a blank SMS or "VIGEYE"can be sent to 09223174440 through mobile phone and an SMS containing a registration link will be received.

What are the features of VIGEYE

            VIGEYE facilitates real-time submission of complaints in confidence. Oral and documentary evidence or explanations can be recorded on mobile media and attached in the form of photo, audio record, video record, notes etc. Complaints along with supporting media /data can be uploaded via mobile /GPRS or Wi-Fi networks and CVC will further take appropriate action on such complaints.

Visit for more details.

Central Vigilance Commission

 Requirements for registering complaints through Mobile

1. GPRS facility enabled mobile phone.

2. Citizens having a suitable mobile (see the list of supported mobile phone models can lodge complaints through mobile phone, after downloading the mobile software.

How to Register for VigEYE application through Mobile

1. Send a blank SMS to 09223174440.

2. A registration link will be received on your mobile

3. Clink the link.

4. Enter name, address, mobile number, mobile model, email (Optional).

5. System confirms the request and sends mobile application link, with login and password as SMS to mobile and email, if provided.

6. Download the application by clicking on the link received in the SMS.

7. Application automatically prompts for installation after download.

8. Permit the application to be installed on the mobile.

How to submit a complaint on mobile phone

1. Login with the user-id and password provided in the SMS earlier.

2. Lodge the compalint with Category, Complaint type, Organisation, Region in first screen.

3. Press Next.

4. Reference-Id will be displayed on the screen.

5. Uploading option is available for attaching Photo, Video, Audio, Notes with teh complaint.

6. Press Thanks for submitting the complaint.

7. Login with registered mobile number and password to see the status of the complaints lodged.

How to Register for VigEYE application through Internet

1. Can also reach this site through CVC website

2. Under the tab "WEB COMPLAINTS" register by further clicking either the "Web Complaints System" or "Register Web" links appearing on teh first two lines in the content of the page.

3. A "Web User Registration" Screen appears.

4. Register with your complete details like Name, E-Mail, Address, Pin Code, State, Mobile Number and press Submit.

5. System sends user name and password at the email and an SMS provided during registration.

How to submit a complaint through Internet

1. Login using the provided username and password

2. Fill up the textual complaint in the web form. Up to 5 files may be uploaded with the complaint.

3. Complaint ID will be given by the system once complaint is lodged.

4. Login with registered user name and password to view the status of the complaint.




'Whistle- Blower' Complaints to CVC

             1. The Government of India has authorized the Central Vigilance Commission (CVC or 'the Commission') as the 'Designated Agency' under the resolution on public Interest Desclosures & Protection of Informer (PIDPI) to receive written complaints for disclosure on an allegation of corruption or misuse of office and recommend appropriate action.

            2. The CVC shall, as the Designated Agency, receive written complaints or disclosure on any allegation of corruption or of mis-use of office by any employee of the Central Government or of any corporation established under any Central Act, government companies, societies or local authorities owned or controlled by the Central Government. Personnel employed by the State Governments and activities of the State Governments or its Corporates etc, will not come under the purview of CVC.

            3. The CVC while accepting such complaints has the responsibility of keeping identity of the complainant secret. Hence, it is informed to the general public that any complaint, which is to be made under this resolution, should comply with the following aspects;

            i) The complaint should be in a closed/secured envelope.

            ii) The envelope should be addressed to Secretary, Central Vigilance Commission and should be superscribed "Complaint under The Public Interest Disclosure". If the envelope is not superscribed and closed, it will not be possible for the Commission to protect the complainant under the above resolution and the complaint will be dealt with as per the normal complaint policy of the CVC. The complainant should give his/her name and address in the beginning or end of complaint or in an attached letter.

            iii) Commission will not entertain anonymous/pseudonymous complaints.

            iv) The text of the complaint should be carefully drafted so as not to give any details or clue as to his/her identity. However, the details of the complaint should be specific and verifiable.

            v) In order to protect identify of the complainant, the CVC will not issue any acknowledgement and the whistle-blowers are advised not to enter into any further correspondence with the CVC in their own interest. The Commission assured that, subject to facts of the case being verifiable, it will take the necessary action, as provided under the Government of India Resolution mentioned above. If any further clarification is required, the Commission will get in touch with the complainant.

            4. The identify of the complaint will not be revealed unless the complaint himself has made either the details of the complaint public or disclosed his identity to any other office or authority.

            While calling for further report/investigation, CVC shall not disclose the identity of the informant and also shall request the concerned head of the organisation to keep the identity of the informant a secret, if for any reason the head comes to know the identity.

            In the event of the identity of the informant being disclosed in spite of Commission's directions to the contrary, it is authorised to initiate appropriate action as per extant regulations against the person or agency making such disclosure.

            5. If any person is aggrieved by any action on the ground that he is being victimised due to the fact that he had filed a complaint or disclosure, he may file an application before CVC seeking redress in the matter, wherein Commission may give suitable directions to the concerned person or the authority.

            6. If the Commission is of the opinion that either the complainant or the witnesses need protection, it shall issue appropriate directions to the concerned government authorities. The Commission shall be authorised to call upon the CBI or the police authorities, as considered necessary, to render all assistance to complete the investigation pursuant to the complaint received.

            7. In case the Commission finds the complaint to be motivated or vexatious, it shall be at liberty to take appropriate steps.

            8. CVOs are required to take the following actions with respect to the complaint forwarded by the Commission under this resolution:

  • Investigation into the complaint should be commenced immediately. The investigation report should be submitted to the Commission within two weeks.
  • The CVO is to ensure that no punitive action is taken by any concerned Administrative authority against any person on perceived reasons/ suspicion of being "whistle blower."
  • Subsequent to the receipt of Commission's directions to undertake any disciplinary action based on such complaints, the CVO has to follow up and confirm compliance of further action by the DA and keep the CVC informed of delay, if any.

            9. The Commission shall not entertain or inquire into any disclosure in respect of which a formal and public inquiry has been ordered under the Public Servants Inquiries Act, 1850, or a matter that has been referred for inquiry under the Commissions of Inquiry Act, 1952.

            A copy of detailed notification is available on the web-site of the CVC

Amendment 12-09-2013- Download- 96KB

DoPT OM dated 16.04.2014 about Amendment to PIDPI Resolution- Download- 708KB


Complaints can be lodged with Vigilance Office of the Port Trust by a person/employee/vendor/contractor who has/had dealings with CoPT and can be against officials belonging to CoPT only. Full name and complete postal address and contact phone number of the complainant must be given.

  • Complaints which are anonymous/pseudonymous will not be acknowledged/registered in Vigilance Office
  • Complaints must be brief and contain verifiable facts and factual details. It should not be vague or contain sweeping general statements/absurd allegations, in which case, complaints are liable to be just filed.
  • Complaints should be addressed to the CVO or else to the Chairman, CoPT if so desired. Complaints having vigilance angle which are received by any other officer in CoPT are required to be forwarded to the CVO within 4-5 days of receipt.
  • Vigilance complaints which contain allegations of forgery, corruption, bribery, cheating, falsification of records, possession of assets disproportionate to known sources of income etc. and where investigation requires examination of private individuals/external Government officials etc. may be referred to competent agencies as per Vigilance Manual.
  • Since CoPT has implemented the Integrity Pact, complaints from vendors/contractors pertaining to their transactions with CoPT, at or above the threshold value (presently Rs.3 crores) may be referred to the Independent External Monitor concerned as per the operating procedure of Integrity Pact.

      Complaints received through E-mail which are downloaded and printed and taken up for further action as above. Complaints received through E-mail which do not have the name or complete postal address are treated as pseudonymous and are dealt with as per the guidelines of complaint handling process.




               Cochin Port Authority is committed to fight corruption in all spheres of its operations. To uphold an honest, transparent and efficient organizational culture, through awareness, system improvement and preventive measures, the Vigilance Wing of the Port Authority is functioning under a Chief Vigilance Officer (CVO).

Functions of Vigilance Wing include,

Handling of complaints.

Investigation into verifiable allegations.

Collection of intelligence about corrupt practices.

References to CVC for advice on disciplinary matters, etc.

               Port Users, and also general public, may please be aware that, if you have any information on corruption in the Port Authority, or if you are a victim of corruption in Port Authority you are welcome to lodge your complaint with the Chairman, Cochin Port Authority or the CVO, Cochin Port Authority or the Central Vigilance Commission, New Delhi.

The Contact Details are :

Dr.M.Beena, IAS


Cochin Port Authority,

Cochin - 682 009.

Telephone : 0484 2668200/2668566 (O)
2668163 (Fax)

Email :


Shri. T. Prabhu, IOFS

Chief Vigilance Officer,

Cochin Port Trust,

Cochin - 682 009.

Telephone : 0484 2582020 (O), 0484-2668041,

Fax : 0484-2666478

Email :


The Secretary

Central Vigilance Commission,

Satarkata Bhawan,

GPO Complex, Block A, INA,

New Delhi - 110 023.


The Superintendent of Police



Kaloor P.O.

Cochin - 682017.